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Main Third-party Opinions on Past CSR Reports and Our Responses

Main opinions on the 2011 report and our responses

  • CSR is now recognized as representative of values shared worldwide in this era of globalization, particularly with the publication of ISO 26000. We have high expectations for a CSR report from one of Japan's leading companies.
    In the 2012 Report
    We discuss CSR activities that are the target of great interest from society and that are also highly important to MHI. We have included more examples of CSR activities at overseas locations, combined with real-life stories that allow our outside stakeholders and employees to be heard. We place great importance on the ISO 26000 standard as part of the global development of CSR. In this report, we show how we have engaged in dialogue with outside experts who could be helpful with certain important initiatives while contributing to communities, providing ongoing assistance to disaster-hit areas, and otherwise involving ourselves with communities.
  • We'd like to see more regarding the social significance (efforts to achieve sustainability) that can be found in your wide-ranging core business itself.
    In the 2012 Report
    To realize a future that is sustainable for the Earth and all its inhabitants we have introduced the "MHI Environmental Vision 2030" and opened discussions with outside experts. In Close Ties with the Earth, a special feature in the 2012 CSR Report, we look at thermal power plants in China and India and how they are contributing to the solution of energy issues. In Close Ties with Society, we highlight the ways in which fertilizer plant projects are contributing to solving food problems. And in A bridge to the next Generation we demonstrate testing in Japan and Spain of emerging 'smart communities' and smart cities attuned to energy and environmental demands.
  • We want to see greater collaboration with the NPOs and NGOs whose activities were spotlighted during the aftermath of the Great East Japan Earthquake.
    In the 2012 Report
    The report features the charity musical hosted in collaboration with the Poplar Theater Company and our employees' volunteer activities, as part of Continuing Disaster Recovery Support. Also, in Social Contribution Activities we reveal a new system aimed at supporting NPOs and other local groups who are addressing social issues and social business. Every office will plan and implement activities using this system from fiscal 2012 onwards.

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Main opinions on the 2010 report and our responses

  • In order to improve your report, please include opinions and comments from society and bring in stakeholders to participate.
    The 2011 report has contributions from various stakeholders, including customers and school teachers both in Japan and overseas. These can be found in the Feature Article, the social responsibility reports Commitment to our Customers, Commitment to our Shareholders & Investors and Contributions to Society. In A bridge to the next Generation, we feature dialogues with NPOs and elementary school head teachers as well as other material created with the cooperation of stakeholders.
  • I would like to see the same report issued and appreciated worldwide.
    The 2011 report contains details on CSR activities at overseas locations in the Feature Article entitled Close ties with Society such as MHI's involvement with the community in Thailand, the volunteer work done by its locally hired employees there and donations for the construction of a new elementary school.
  • I would like your report to show us what kind of attitude your employees have toward their own job at MHI and whether they feel any social significance in what they do.
    The Feature Article and Employees Introduce Our CSR Activities in the 2011 report include stories about the achievements of employees who take every opportunity to engage in CSR activities to lift morale at work and details about those CSR activities themselves.

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Main opinions on the 2009 report and our responses

  • Please make it easier to understand for lay people, more interesting and improve readability.
    The 2010 report includes a section entitled Dialogue by renowned journalist Akira Ikegami, who is committed to describing difficult subjects simply, written in a way so that management's concepts and stance towards CSR are conveyed clearly. We also made efforts to improve general readability such as increasing the size of the print and photos.
  • You should have more reactions from people where CSR activities were conducted.
    The 2010 report includes a new page entitled, "Employees Introduce Our CSR Activities" featuring contributions from employees involved in CSR activities on-site.
  • I would like the report to include independent mid- to long-term CO2 reduction targets as well as the formulation and announcement of a road map for the attainment of targets based on MHI technology.
    In the 2010 report, the section entitled Dialogue describes in detail our CO2 reduction targets and the annual amount of CO2 eliminated through the use of our products.

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Main opinions on the 2008 report and our responses

  • I would like to see your report include MHI's vision for a long-term energy mix.
    In the 2009 report's feature article entitled Close ties with the Earth lays out MHI's vision regarding a long-term energy mix through the realization of the 3E's, namely energy security, environmental protection and economic sustainable growth.
  • The report should include MHI's efforts to support labor, human rights and coexistence with the community on-site.
    The 2009 report's feature article, Close ties with Society, describes on-site occupational accident prevention measures and safety training as well as efforts to maintain good relations with locally hired staff.
  • Please include information on the defense industry.
    The 2009 report's article Commitment to our Customers provides insight on MHI's concept and stance regarding the defense industry as well as some of the equipment we provide the military.

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